Jakarta, 6 August 2024 — The eradication of online gambling has become a key focus for the Indonesian government, regulators and general public. As a leading digital financial services provider in Indonesia, GoPay actively supports the country’s efforts to eradicate online gambling by utilizing technology and education.
Budi Gandasoebrata, Head of Regulatory and Public Affairs GoTo Financial stated, “The eradication of online gambling is our collective effort and responsibility. As a homegrown company, GoPay strives to build a safe and trusted digital financial ecosystem in Indonesia.”
“To prevent online gambling activities, GoPay applies strict operational procedures including close monitoring of our users’ activities at every stage,” said Budi.
GoPay utilizes technology to mitigate online gambling activities on its platform, through:
First, the Know Your Customer (KYC) process that includes facial recognition, which is mandatory for users when upgrading to GoPay Plus. This is done to prevent identity theft and account misuse.
Second, GoPay utilizes Artificial Intelligence technology to automatically monitor money movement and detect suspicious transactions or transfers in real time, on GoPay as well as GoPay Plus accounts. This allows suspicious transactions to be detected quickly and accurately.
The low financial literacy among Indonesians also plays a role in the rise of the online gambling phenomenon. With this in mind, GoPay drives public education on the dangers of online gambling.
Budi added, "GoPay initiates a social media movement to showcase the negative impacts of online gambling activities. We encourage the public to stay vigilant and share real life experiences on the impact of online gambling on themselves and those closest to them."
GoPay also collaborates with cross-sector authorities, including Bank Indonesia, the Ministry of Communication and Information, as well as the Financial Transaction Reports and Analysis Centre to ensure compliance requirements are implemented and to regularly report to regulators if there are indications of illegal actions.
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About GoPay
GoPay is the most used e-money in Indonesia. As part of the Gojek ecosystem, the largest on-demand multi-service providers in Indonesia, GoPay has a mission to help millions of Indonesians access various financial services and products. In 2019, Gojek through GoPay became the only Indonesian company on the Fortune “Change The World” list.
