Jakarta, 15 January 2024 - Moka, the cloud-based online point-of-sale (POS) application, part of the GoTo Financial ecosystem, unveiled its latest innovation today - Moka Prime.

Specifically crafted for business owners of cafes, restaurants, premium spas, salons, and any organization where the customer’s POS experience is important, Moka Prime not only prioritizes innovative features but also places a strong emphasis on aesthetics.

Haryanto Tanjo, Group Head of Merchant Services GoTo Financial says, "Our mission at Moka is to empower businesses to thrive at every stage of growth and we do this by consistently innovating to meet the needs of merchants. Today we introduce Moka Prime, a professional POS device with a premium design and innovative features, seamlessly integrated with Moka POS."

Haryanto continues, “Moka Prime is our latest innovation that combines functionality and aesthetics. In terms of functionality, the Moka Prime POS device comes equipped with various features to enhance the customer experience, simplify cashier tasks, and minimize errors in the transaction process. Equally important, Moka Prime offers a premium design, elevating the appearance of any cashier counter."

Moka Prime drives an enhanced customer experience with three offerings:

1. Premium design and display

The premium design of Moka Prime adds a distinctive aesthetic value, transforming any cashier counter into a more sophisticated space.

1. Dual touch screen, supporting the cashier and customer experience

• For businesses, the 14.1-inch cashier-facing screen is large and responsive, simplifying the order entry process for cashiers. And the dynamic Quick Response Code (QRIS) eliminates the need for manual entry of payment values, ensuring faster transactions and reducing the risk of errors.
• For customers, the 8-inch customer-facing screen serves a multi-functional purpose, displaying menus, special offers, and facilitating interactive feedback through the use of a range of emojis and helpful in motivating employees to consistently deliver exceptional service. Quick and efficient payments are facilitated through the dynamic QRIS displayed on the screen, eliminating the need for manual entry and real-time monitoring of customer feedback through the Moka dashboard offers an ongoing evaluation of business performance.

1. Critical reliability features to ensure consistent uninterrupted performance

• Moka Prime boasts a responsive touch screen, equipped with 4GB memory and a Quad-Core processor.
• A built-in battery ensures smooth operations without concerns about internet or power disruptions and the offline Mode, utilizes the battery and internal cellular network, further enhancing operational reliability.
• Moka Prime comes with a 12-month warranty

Muhammad Taufik Hidayat, owner of Kaizen Coffee, confirms the benefits of using Moka Prime says, "Our coffee shop operates 24/7, so we require a robust cashier device that operates uninterrupted non-stop. We even tried using our own tablet which had good specs but there were overheating issues, bluetooth errors, and of course we had to always keep it plugged in. It was obviously a personal device not built to withstand business needs. Moka Prime was a great choice for us to make and really makes it stand out is the premium and professional appearance. It aligns perfectly with the Kaizen Coffee concept."

Taufik added that the dual touch screen display has become his favorite feature as it plays a critical role in minimizing errors during the payment process and he uses the customer-facing screen to display information about the latest promotions related to the menu and live music performance schedules at the café.

Moka Prime is on special offer of only Rp8,000,000 until 31 Januari 2024. For further information about Moka Prime visit https://www.mokapos.com/moka-prime